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    • Μεταπτυχιακές διατριβές / Master Τhesis
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    • Αποθετήριο Ανοικτού Πανεπιστημίου Κύπρου (Repository of the Open University of Cyprus)
    • Μεταπτυχιακές διατριβές / Master Τhesis
    • Διοίκηση Επιχειρήσεων (ΕΛΛ + ΑΓΓ) / (MBA) Master of Business Administration (in Greek and English)
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    Communicating and motivating effectively

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    MBA-2018-00589.pdf (787.9Kb)
    Date
    2018-06
    Author
    Marti, Raphaelina
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    Abstract
    This analysis examines the effectiveness of different communication techniques in managing employees, and how managers can motivate their employees to perform at the best of their abilities. It begins by looking at the origin of communication, and what is involved in the process of communicating. Next, extrovert and introvert personalities are discussed. Employees must be open to all of the different personalities, and, also, people can change from being extrovert or introvert, depending on the situation. When using a careful choice of words, managers establish their position. However, they must also remember to listen to others, so that others can in turn listen to them as well. Then, feedback sessions are always being revised to keep up with company objectives, while also being considerate to whatever all of the employees have to say through open communication. Next, this analysis delves into the many workplace message options that managers have to choose from. To help managers choose the most effective message modes, they should consider which ones are their favourites because those are the ones that they can use the best. Yet, the most successful managers are also the ones who are accepting about knowing what message methods other employees prefer, and are flexible accordingly. This communication examination is taken further in the next section that talks about online platforms and websites in the professional setting. Managers need to properly learn how to use the company website, so that he or she can begin to guide the rest of the team on using it, resulting in communicating in a fast way through a modern online tool. This section ends by discovering options that managers have to deal with communicating with difficult personalities at work. When managers become acclimated to these fascinating communication points, collaboration, versatility, and open communication will be easier for the entire team to embrace. The second section of this thesis focuses on the importance of constant motivational steps that managers can take. This is done by referring to past statistical figures taken that show the large affect that managers have on employee motivation. Managers can empower and encourage employees to work at their best. Then, examples of how managers can motivate employees, and iv strides that companies have recently taken to motivate employees will be analysed. Employee well-­‐being is crucial, because employees who are well taken care of will feel appreciated, and as if everyone’s role in the organization matters. If managers use a positive attitude, then a sense of community, respect, and optimism is fostered at work. Moreover, employees deserve recognition, prizes, vacations, and celebrations, so that they can stay motivated. The Brief Survey section describes the results derived from the survey and interview. The senior Reference Department Librarian at Massapequa Public Library named Steve was interviewed because he has been at his job for many years, even more years than the actual director, so he knows a lot about managing the Reference Department. Also, it was bizarre to conclude from the recent survey that the favourite channel of communication is speaking in person. Furthermore, the survey results show that the employees of the Reference Department at the Massapequa Public Library are motivated the most at work when they see connections between their jobs and their life goals.
    URI
    http://hdl.handle.net/11128/3543
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    • Διοίκηση Επιχειρήσεων (ΕΛΛ + ΑΓΓ) / (MBA) Master of Business Administration (in Greek and English)

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    Open University of Cyprus

    PO Box 12794,

    2252, Latsia

    Cyprus

    Tel.: +357 22 411600

    Fax.: +357 22 411601

    • Help
    • Contact Us
    • Open University of Cyprus
    • OUC Library
    • Policies
    • Accessibility and Data Protection

    Find us on:

    • FacebookFacebook
    • EU Flag
    • Republic of Cyprus
    • Structural Funds
    • e University
    • Open University of Cyprus

    The eUniversity Project is co-founded by the European Regional Development Fund and National Funds in the Programmatic Period 2007-2013