Human resources management in the Mediterranean Hospital of Cyprus: the impact of employee motivation on a job performance.

Abstract

The aim of this research was to explore the impact of employee motivation on job performance at the Mediterranean Hospital of Cyprus (MHC). To this end, a survey was conducted with nurses, doctors, administrative and other staff, trying to better understand the above issues. In total, 103 employees at MHC participated. The main research tool was the structured questionnaire, which included three parts. The first part was asking about the participants’ demographic information. The second part aimed to gather information regarding employee motivation with the Multidimensional Work Motivation Scale (MWMS) and questions on job satisfaction. The third part aimed to gather information regarding employee job performance with the Individual Work Performance Questionnaire (IWPQ). The population of this study consisted of the employees in MHC. Since the population was working with shifts, the questionnaire was delivered with convenience sampling method. Based on data analysis, it was found that most of the participants were intrinsically and extrinsically motivated and satisfied from their job, while very few of the participants were amotivated. Although the participants unanimously declared good task and contextual performance, almost half of them expressed counterproductive behavior. Importantly, it was found that job satisfaction, intrinsic motivation, extrinsic motivation and years at current job were positively correlated with task and contextual performance, while amotivation was negatively correlated with the latter. Task performance may be predicted by increased intrinsic and extrinsic motivation and decreased amotivation and job satisfaction, while contextual performance may be predicted by increased extrinsic motivation and job satisfaction. Hence, it may be concluded that managers ought to find ways to increase employee motivation in order to improve job performance. Key-words: employee motivation, job performance, health-care employees, private hospitals