Evaluation of job satisfaction and the factors that affect it- EAC

Abstract

The current study aimed to investigate the levels of EAC employees’ job satisfaction and also to understand what factors have an impact on job satisfaction. For research purposes, a survey has been conducted with EAC employees. 119 out of 2131 EAC employees participated in the study where the research tool was a questionnaire with 29 questions (1 open question and 28 close). The first 4 questions were related to demographics while the remaining 25 were regarding job satisfaction. The majority of the questions were Likert-type in which the participants were requested to state the level of their satisfaction with specific aspects of their job. According to the analysis of the results, the majority of the participants seem to feel satisfied with their job overall. However, a high percentage were not satisfied with the organization’s evaluation system and the promotion criteria which means that they feel that there is no fair treatment within the Company. Moreover, a high proportion of the participants reported their dissatisfaction with job-related training provided by the Organization. Additionally, according to the multiple regression analysis, the factor that significantly affects job satisfaction the most is personal accomplishment. In particular, personal accomplishment positively influences job satisfaction, indicating that the more personal accomplishment employees feel through their work, the more satisfied they will be with their job overall. Since job satisfaction and employees motivation are related to job performance, managers should need to evaluate periodically the levels of job satisfaction and performance within the organization. In addition, managers should invest in employees and provide them with job-related training that will improve employees skills, knowledge, and performance, and also make them feel important and necessary to the organization.