Reimagining work life after the pandemic: The Cyprus Institute case

Abstract

The dissertation goal is to identify, understand and report the main perceptions, beliefs and opinions of the employees of the Cyprus Institute regarding the impact of the pandemic on their personal and work life and on how this will inform and shape their work place in the future. A case study methodological approach is followed. The data collection was conducted with an electronic survey based on a structured questionnaire. The main areas of investigation were: remote work models, the challenges of working from home, health, safety and well-being of employees and the design and set up of office spaces. In total 123 questionnaires were analyzed. The main conclusions of the study were that the Institute employees succeeded in embracing the telework approach and despite the lack of experience they adopted quickly and they will be comfortable with the implementation of a permanent remote work system in the future. The main concern regarding the work from home was social isolation. A significant percentage expressed concern regarding the long lasting impact of covid on the personal and professional life. Employees were confident about their performance, productivity, communication with line managers and collaboration. Another important conclusion was that the employees will not be comfortable with open plan offices or unassigned desks in the future.