Evaluating performance management systems: A roadmap for the Cyprus Institute

Abstract

The purpose of the present research is to identify employees’ perceptions on the performance appraisal and performance management systems at The Cyprus Institute. The existence of certain practices of policies within a work setting, does not necessarily indicate that they are implemented properly or that parties involved are adequately informed on their purpose and process. This discrepancy is evident through the results of the present study. Employees have increasing needs to develop their skills and knowledge, seek for career progression opportunities, receive constructive feedback to improve their work performance and follow attainable and measurable performance indicators, all the above within a more transparent setting. As this was a case study with a participation rate of 60%, the results can be generalized within the Institute’s setting but not for the general population. Because of the particular purpose of this research, as mentioned above, it was decided to proceed with a case study in order to be able to generate such results as to provide recommendations to improve a specific appraisal and management system. The study includes an online survey, whose results were analyzed through Microsoft Excel.