Job performance and job satisfaction through motivation

Abstract

The aim of the present dissertation is to indicate and prove the significance of employees’ motivation regarding the positive or negative that might cause on job performance and satisfaction. The dissertation has been separated in two parts. At the first part the analysis of certain motivational theories has been presented, such Maslow’s hierarchy of needs, ERG theory, goal setting theory, expectancy theory, equity theory, the “Motivator-Hygiene” theory and the “Learned Needs theory”. Emphasis has been given to manager-employee interaction since it is directly linked to employees’ motivation and respectively their work performance and satisfaction. Through the study of the aforementioned theories suggestions to managers have been made regarding the correct implementation of the theories in order to increase employees’ performance and satisfaction based on academic research and personal view and opinion. A short reference to organizations culture has been made aiming to observe through some of its characteristics how might influence employees’ productivity and satisfaction. At the second part the empirical study has been presented based on the qualitative method. The personal interviews that have been conducted were addressed to different kind of employees and managers. Through employees’ responses a presentation of the incentives that influence their performance and the significance given by each employee to them has been provided. Through managers’ interviews have been expressed different opinions and judgements in which ways a management system considers successful, based on their experience and way of thinking. Furthermore, it has been analysed the challenges managers are facing to motivate and satisfy employees’ needs in order to maximize their performance and what actions they are taking to succeed the aforementioned. Concluding, a general overview regarding the topics of the thesis has been made in order to indicate the importance of the study providing at the same time recommendations and suggestions for future research.