How do Fintech organizations transform digital risks and other critical issues into strategic opportunities in the Covid19 Era?

Abstract

The research aims to examine how do Fintech organizations transform digital risks and other critical issues into strategic opportunities in the Covid19 Era. More specifically to investigate how fintech companies that operate globally and in Cyprus, turn the threats by the pandemic and crisis situations into strategic opportunities by exploiting any opportunities that arise. The research dealt with how the pandemic impacted risk identification practices in the Fintech Industry during the pandemic thus far. In addition, it identifies how a strategic direction (and profitability) changed, if at all, from crisis management opportunities for the organizations during the pandemic. The methodological approach that has been followed is the Mixed Methods that aim to understand the general perception of the organizations regarding the crisis and the risk exposure from this event of COVID-19. The field of research is small to midsize businesses of Fintech Industry. The sample is fifty-two random employees from different departments that answered the questionnaire and 10 managers that responded to the interview. After the completion of the data collection and gathering all the responses from the participants, the analysis performed in the SPSS statistical program which is a statistical coding, processing and data analysis package.