Organizational change and employee performance

Abstract

Today's businesses are trying to find new ways and the most suitable procedures in order to achieve the right process of change, since it is through this process that they will be led to success. Many researchers have reported that change is an innate element of human beings and more broadly every organism, since it is through change that individuals or organizations have the potential to be improved and therefore become better over time The current study deals with the organizational change which a semi-governmental organization in Cyprus has undergone, its assimilation and the effects it has on performance, productivity and satisfaction of its employees. Through literature and the development of a theoretical background, the researcher managed to create a questionnaire in order to measure the effects of organizational change, based on a quantitative approach. The results emerged indicate that while organizational change was successful, nevertheless several factors like the lack of communication of change and the absence of support by managers/leaders during the change, as well and the non-involvement in the decision process and the lack of specific training, mainly regarding the new technology, for employees, might hinder the effort for a successful implementation of change. Since the current project constitutes the first research attempt in the Cypriot context that examines organizational change and its effects on the dimension of performance, several implications, limitations and suggestions are also provided, on the basis of which more complete researches can be carried out.